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How can I be sure that the payment process is secure?

We use secure and encrypted payment gateways to protect your information. We do not store your card details to ensure the highest level of security.

Can I return the product if I don’t like it?

Yes, you can return the item within 7 days of receiving it if you are not satisfied with it or if it has any damage. Please contact us within this period, and we will assist you with the return process

Do you offer a warranty on the earrings?

Yes, we provide a 6-month warranty on the quality of the product. Additionally, there is a 1-month warranty for issues arising from improper use. The product must be returned in its original packaging, as the box serves as the warranty receipt for us

How long does it take to process my order?

Processing times may vary depending on material availability, but it generally takes 4-8 business days to prepare your order, and it will then be shipped directly to you.

Do you ship to all areas?

Yes, we ship to all Countries within Europe, and we also offer international shipping to some countries. You can check available shipping options during checkout.

What materials are used in making the earrings?

Our earrings are handcrafted using naturally dried flowers embedded in high-quality resin, giving each piece a unique and beautiful appearance.

Are the flowers real?

Yes, we use real dried flowers, which makes each piece unique. No two pieces are exactly alike.

Are the earrings heavy?

No, the earrings are made from resin, which is lightweight and comfortable to wear for long periods.

Are the earrings in the photos the same as what I will receive?

Yes, the photos on our website represent the actual products, but since each piece is handmade with natural flowers, there may be slight variations, making each piece one of a kind.

Do the earrings change color over time?

No, we use high-quality materials to ensure that the color stays vibrant. However, it’s best to store them away from direct sunlight and chemicals.

How should I care for my earrings?

How should I care for my earrings?
• Avoid exposing them to water or perfumes to maintain their quality.
• Store them in a safe box away from direct sunlight and humidity.
• Clean them with a soft cloth when necessary.

Are all designs always available?

Since each piece is handmade with natural flowers, some designs may be limited or vary in availability. If you’re looking for a custom design, don’t hesitate to contact us!

What if my order doesn’t arrive or is delayed?

We work with reliable shipping companies, and you will receive a tracking number to monitor your shipment. If you encounter any issues, we will assist you in ensuring your order arrives safely.

What if the earrings don’t fit me properly?

We provide detailed dimensions for each piece in the description. However, if you need a modification, feel free to contact us, and we will try to find a suitable solution.

Can I contact you before making a purchase?

Of course! We are here to answer any questions you may have. Feel free to reach out via [contact method], and we’ll be happy to assist you.